1 Introduction & Applicability
999 bit (hereinafter "we", "us", or "999 bit") operates an online gaming platform serving users in Bangladesh and around the world. This Privacy Policy ("Policy") describes how we collect, use, and protect your personal information.
By using 999 bit's website, mobile app, or any of our other services, you are considered to have consented to the use of your information as described in this Privacy Policy. We encourage you to read this policy carefully before registering.
Applicability: This Policy applies to the 999bit.bet website, our mobile application, and all associated digital services. It does not apply to third-party platforms linked from our pages.
If you have any questions or concerns, please use the contact details provided at the bottom of this page. 999 bit is committed to resolving your issues as quickly as possible.
2 What data we collect
999 bit collects various types of information that help us deliver the best possible service. Here is a detailed breakdown:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, nationality | Account verification & KYC |
| Contact information | Email, mobile number, address | Contact & Security |
| Financial information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Device information | IP address, browser, operating system | Security & Technical Support |
| Gaming information | Betting history, play duration, and preferences | Service improvement & responsible gaming |
Optional Information
Some information is optional — such as a profile picture or communication preferences. Leaving these out will not affect your access to core services.
3 How We Collect Your Information
999 bit collects information through several methods. Each one is transparent and carried out with your knowledge:
Directly from you
- When completing the registration form
- When updating account information
- When submitting documents for KYC verification
- When contacting customer support
- When submitting a survey or feedback form
Automatically
- Via cookies while browsing the platform
- Via log files during gameplay
- From device sensors while using the mobile app
Please note: 999 bit never accesses your device's camera, microphone, or location without an explicit request. No data is collected without your permission.
4 How Your Information Is Used
We use your information only for specific, legitimate purposes. 999 bit never uses your data unnecessarily. Our core purposes are:
- Account Management: Managing registration, login, verification, and account security
- Payment processing: Processing deposits and withdrawals smoothly
- Fraud prevention: Detecting suspicious activity and maintaining platform security
- Customer Support: Providing fast and effective resolution to your issues
- Service improvement: Improving 999 bit's games, interface, and overall user experience
- Legal obligation: Meeting regulatory requirements
- Responsible Gaming: Identifying problem gambling behaviour and providing the necessary support
- Personalized experience: Suggesting relevant promotions and games based on your preferences (with consent)
Marketing Communications: 999 bit sends promotional emails or SMS only if you have given your consent. You may withdraw that consent at any time.
5 Data Sharing Policy
999 bit wants to be clear — we do not sell, rent, or trade your personal information. However, your data may be shared in a limited number of circumstances:
When your data is shared
- Service provider: Payment gateways, KYC verification providers, and technology partners — only the minimum necessary information is shared.
- Legal obligation: We may be required to disclose information under a valid court order or directive from a regulatory authority.
- Fraud prevention: Information may be shared with relevant authorities in cases of fraudulent activity.
- Business Transfers: In the event of a business acquisition or merger, your data may be transferred — you will be notified in advance if this occurs
Third-Party Security: All third-party service providers who receive your data are bound by strict confidentiality agreements. 999 bit ensures your information remains protected on their end.
6 Cookies & Tracking Technologies
999 bit uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that help enhance your browsing experience.
Cookie Controls
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
7 Data Retention Period
999 bit does not retain your data indefinitely. Each type of data has a defined retention period:
- Account Information: For the full duration your account is active, and up to 5 years after closure
- Financial records: Up to 7 years as required by law
- KYC documents: Up to 5 years after account closure
- Customer Support Records: 2 years after the conversation ends
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year
Once the retention period expires, 999 bit securely deletes or anonymises your data.
8 Your Rights
You have the following rights regarding your data at 999 bit. Contact our support team to exercise any of them:
Right of Access
You have the right to know what information we hold about you.
Right to Rectification
You can request corrections to any information that is inaccurate or incomplete.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restriction of Processing
In certain cases, you can request that we limit how your data is processed.
Right to Data Portability
You can request a copy of your data or have it transferred elsewhere.
Right to Object
You may object to marketing communications or certain types of data processing.
How to Exercise Your Rights Email us at support@999bit.bet. We typically respond within 30 days. Complex cases may take up to 90 days.
9 Children's Privacy
999 bit is strictly an adults-only platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If you believe your child has created an account on 999 bit, please contact us immediately.
10 International Data Transfers
As a global service provider, 999 bit may occasionally store or process data on servers in different countries. In such cases, we ensure that:
- Data transfers are carried out in accordance with international data protection standards
- Adequate legal safeguards are in place to protect your data in the destination country
- Third-party service providers adhere to international privacy standards
999 bit is committed to protecting your data regardless of the circumstances or the country in which it is stored.
11 Security Measures
999 bit employs industry-leading technical and organizational measures to protect your data. Our security framework includes:
- 256-bit SSL/TLS Encryption: Applied to all data transmissions
- Database encryption: All stored sensitive data is kept encrypted
- Two-Factor Authentication (2FA): An extra layer of security for your account
- Firewall & intrusion detection: Active in preventing unauthorized access
- Regular Security Audits: Audited by Third Parties
- Staff training: All staff trained in data protection
Despite all security measures in place, no one can guarantee absolute safety on the internet. Stay vigilant on your end — use a strong password and never share your login credentials with anyone.
12 Policy Updates
999 bit may update this Privacy Policy when necessary. For significant changes, we will notify you via your registered email or through a notification on the platform.
Continued use of the platform after a revised policy is published will be taken as your acceptance of the updated terms. We recommend revisiting this page from time to time. The date of the most recent update will always be displayed at the top of the page.
13 Contact Us
For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact 999 bit:
- Email: support@999bit.bet
- Website: 999bit.bet
- Response Time: Typically within 24–48 business hours
If you are not satisfied: If you are not satisfied with our response, you may file a complaint with the relevant data protection authority. 999 bit respects all legitimate complaints.
Your privacy is not merely a legal obligation for us — it is part of who we are. 999 bit is committed to always being worthy of your trust.